Gartner Research

PMO Leaders Can Improve Project Delivery With Better Resource Management

Published: 29 November 2016

ID: G00318446

Analyst(s): Donna Fitzgerald


Scarce project resources must be carefully matched against organizational demand to optimize business value. Program and portfolio management leaders can use this practical, five-step approach in applying program and portfolio management to make good resource management everyone's responsibility.

Table Of Contents
  • Key Challenges



  • Step 1 — Begin by Identifying the Resource Capacity Available to Work on Projects at the Job Role and FTE Level of Detail
  • Step 2 — Start "Soft-Booking" Named Resources to Projects Once the Portfolio Has Been Approved
  • Step 3 — Personalize Resource Work Management With Task Assignment and Skills Matching
  • Step 4 — Initiate Team Work Management Practices to Jell the Team Into a Productive Unit
    • Cohesion
    • Dynamics
    • Structure
  • Step 5 — Invoke Personal Work Management to Ensure the Person Assigned to the Work Can Get It Done
  • A Call to Action

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