Evaluating, implementing and optimizing a digital sales partner system — whether a full, end-to-end application or a point solution for channel sales — is challenging. Application leaders supporting sales should avoid these pitfalls for a more successful deployment.
- Before Implementation
- Realistic Targets and Objectives Are Not Set
- Lack of Management Commitment
- High-Complexities of Sales Partner Program and Technology
- False Belief That the PRM Application Will Be Welcomed by Sales Partners
- During Implementation
- Missing Ongoing Promotion to Foster Commitment and Involvement
- Implementation Executed All at Once
- Ignoring Sales Partner Feedback
- After Implementation
- Not Leveraging Analytics Provided by the PRM Application to the Fullest Extent Possible
- Lack of Attention Paid to Sales Partner Experience and Services
- Not Regularly Conducting Updates and Enhancements
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