Gartner Research

Avoid Pitfalls With IT Infrastructure Monitoring Integration and Interoperability

Published: 30 November 2016

ID: G00315376

Analyst(s): Pankaj Prasad, Vivek Bhalla

Summary

Tool integration and device coverage is pivotal in extracting maximum value from an IT infrastructure monitoring solution. I&O leaders responsible for ITIM must avoid common pitfalls and ensure initial, ongoing and future integration and interoperability requirements are met.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Determine Your Actual ITIM Integration and Interoperability Requirements Based on Discernible Use Cases
  • Compile a List of All IT Infrastructure Elements Along With Likely Device Support Requirements and Tooling Integration
  • Request Each Vendor's Stand-Alone Integration and Interoperability Roadmap
  • Clarify the Terms of Any Partner Agreements the ITIM Vendor Claims to Have With Other Software or Hardware Vendors That Are Pertinent to Your Environment
  • Confirm If Specific Integration, Interoperability or Device Support Requires Additional Effort by the Vendor and Whether This Falls Under Service or Development
  • Summary

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