Published: 12 December 2016
Summary
This research contains enterprise-level IT investment, cost and staffing metrics, as well as business productivity ratios for 21 vertical industries, collected throughout 2016 from a global audience. It provides an overall summary of the IT Key Metrics Data: Key Industry Measures published research.
Included in Full Research
- How Does Your IT Organization Stack Up Against the Competition?
- IT Key Metrics Data Research Background
- IT Key Metrics Data Key Industry Measures Overview
- Using This Research
- Gartner’s ITBudget Tool: Compare Your IT Metrics to Your Industry
- Gartner IT Key Metrics Data Series
- IT Key Metrics Data Source
- Data Variations
- Demographics
- 2016 IT Investment Measures
- Total IT Spending/Budget Definition
- Points of Clarification
- IT Intensity
- IT Spending as a Percent of Revenue, 2016
- IT Spending as a Percent of Operating Expense, 2016
- IT Spending per Employee, 2016
- IT Spending Percent Change, 2015 to 2016
- 2017 Outlook
- IT Spending Percent Change, 2016 to 2017
- IT Spending as a Percent of Revenue, 2017 Projected
- IT Spending as a Percent of Operating Expense, 2017 Projected
- IT Spend per Employee, 2017 Projected
- IT Budget Distributions: Uncover the Facts
- IT Operational Versus Capital Spending
- Strategic IT Spending Portfolio: Run, Grow and Transform the Business IT Spending
- Centralized versus Decentralized IT Spending: Formal IT Budget, Business Unit IT and Shadow IT
- IT Spending Distribution: Hardware, Software, Personnel and Outsourcing, 2016
- Distribution of IT Cost by IT Functional Area, 2012 to 2016
- IT Staffing Trends
- IT Full-Time Equivalents as a Percent of Employees
- Distribution of IT FTEs: Insourced versus Contractor, 2016
- Distribution of IT Staff by Role
- Distribution of IT Staff by IT Functional Area
- Conclusions
- Related IT Key Metrics Data Research
- Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
- Gartner Benchmark Analytics Select Case Studies