Gartner Research

How to Overcome Business Bypassing IT for Analytical Solutions

Published: 02 December 2016

ID: G00316342

Analyst(s): Jorgen Heizenberg


Business leaders are buying external analytical solutions, and in the process bypassing internal IT. Data and analytics leaders should establish a new working relationship with them to ensure that analytics objectives are enterprisewide and aligned with other business units.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Data and analytics leaders are sidelined by business-based analytics solutions, potentially exposing the enterprise to greater risks, costs and lower return on investment or business impact
  • The central IT analytics competence can become obsolete as it no longer meets the needs, capabilities and agility demanded by the business
  • Business-based analytics requires infrastructure, tools, technologies and skills that may not exist within the business unit or IT department, meaning enterprises look for external support from service providers

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