Gartner Research

Government (Federal and State) Context: 'How Local Government CIOs Can Improve Mobile App Strategies'

Published: 02 December 2016

ID: G00319096

Analyst(s): Rick Holgate, Bill Finnerty


As part of agency transition to digital government, federal and state government CIOs are expected to deliver user-friendly, high-performing mobile apps akin to their private-sector counterparts. Adopting a bimodal approach is more challenging when agencies are farther from the citizen.

Table Of Contents
  • Cultivate a Full Complement of Citizen Developers, Including Technically Savvy Non-IT Employees, by Fostering and Opening Internal Competition and Hack-A-Thon Activities
  • To Expand Mode 2 Development Teams, Build Relationships With Civic Tech Organizations and Universities to Broaden Your Available Talent Pool

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