Gartner Research

How to Reduce Network Downtime in the Era of Digital Business

Published: 02 December 2016

ID: G00317252

Analyst(s): Andrew Lerner , Vivek Bhalla , Sanjit Ganguli


Network outages negatively impact revenue, productivity and brand reputation, and are increasingly impactful as organizations implement digital business initiatives. This research identifies how I&O leaders responsible for networking can reduce the number and duration of network outages.

Table Of Contents
  • Key Challenges


  • Beyond the Network


  • Enforce a Blameless Postmortem Culture Regarding Network Outages
  • Implement Antifragile Practices Within Your Networking Organization
    • Smaller and More Frequent Changes
    • Continuous Testing (Plan for Failure)
  • Reduce the Network Blast Radius
  • Reduce Technical Debt
  • Implement Network Configuration and Automation Best Practices
  • Use NPMD Tools to Help Prevent and Mitigate Outages

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