Gartner Research

Plan to Use Smart Machines as Robobosses

Published: 05 December 2016

ID: G00310231

Analyst(s): Helen Poitevin , Cathy Tornbohm , Nikos Drakos


Management plays a crucial role in building teams and delivering results. Application leaders focused on innovation should plan for smart machines with artificial intelligence that can replace or enhance the performance of many human managers.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • The emergence of algorithmic management, or the "roboboss," challenges expectations about what human managers should do to staff teams and enable them to perform effectively
  • The growing availability of algorithms to help human managers make better decisions is already affecting their role
  • Emerging technologies with AI will enable increasing spans of control for managers who are not replaced

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