Gartner Research

Employ Multifaceted Monitoring Approaches for VDI and DaaS

Published: 05 December 2016

ID: G00315613

Analyst(s): Pankaj Prasad , Vivek Bhalla


To holistically monitor VDI and DaaS environments, I&O leaders responsible for operation teams must apply multiple technologies, often resulting in incremental layers of monitoring techniques. Business-criticality of VDI and DaaS environments will dictate which layers of monitoring are essential.

Table Of Contents
  • Key Challenges



  • Deploy a "Patchwork Quilt" of Monitoring Solutions to Proactively Identify VDI and DaaS Issues
  • Prioritize ITIM Tools for Core Infrastructure Monitoring
    • Employing Dedicated VDI Server Monitoring
  • Use In-Depth APM and NPMD Monitoring Tools for VDI and DaaS That Exploit End-User Experience Simulation, to Proactively Identify Users' Experience Issues
    • Utilize Appropriate Tools for Protocol-Based Digital Experience Monitoring (DEM)
  • Select Supplemental or More Complex Monitoring Tools to Ensure SLA Adherence, Based on Importance of Your VDI and DaaS to Your Business

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