Gartner Research

Digital Experience Platforms Need to Feature Headless Content and Smart Client Capabilities

Published: 06 December 2016

ID: G00279468

Analyst(s): Gene Phifer


As application leaders plan for next-generation websites, portals and web applications, and incorporate the requirements of mobile apps and new IoT apps, they need to create a decoupled architecture, supporting headless content capabilities and intelligent, client-side tools.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • In order to enable multichannel delivery of content (whether it be to smartphones, tablets, wearables, or a new generation of IoT devices), web content needs to be served as components, not pages
  • Highly compelling, interactive user experiences frequently can't be adequately rendered solely by a horizontal portal engine or a WCM tool, thus necessitating use of smart client-side tools or frameworks
  • Digital experience platforms can't solely rely on traditional horizontal portal engines or WCM to control the user experience. This means that they must also include headless content capabilities and smart client-side technologies

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