Gartner Research

How to Avoid the 'Seven Deadly Sins' of a Level 2 PMO

Published: 29 December 2016

ID: G00314156

Analyst(s): Donna Fitzgerald


With the advent of digital and agile, program and portfolio management leaders who direct PMOs are finding that it is becoming even more imperative to avoid the seven deadly sins of a classic Level 2 PMO.

Table Of Contents
  • Overview
  • The First Deadly Sin: Failure to Be Agile and Deliver Value
  • The Second Deadly Sin: Ignoring Resource Capacity as a Constraint on Project Delivery
  • The Third Deadly Sin: Mistaking Consistent Process for Reliable Results
  • The Fourth Deadly Sin: Failure to Make the "Business Case" (Not the Project Charter) the Primary Document of Record
  • The Fifth Deadly Sin: Refusal to Deal With Troubled Projects
    • Rescope
    • Restructure
    • Reschedule
  • The Sixth Deadly Sin: Failure to Speak the Language of Business
  • The Seventh Deadly Sin: Failure to Define Performance-Based Competency Standards for Project Managers

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