Gartner Research

Formalize Technology Sourcing, Procurement and Vendor Management Disciplines to Ensure Business Value

Published: 04 January 2017

ID: G00316162

Analyst(s): Alan Stanley , David Groombridge , Eugene Quillen , Luke Ellery


The terms sourcing, procurement and vendor management are often used interchangeably, leading to confusion regarding each discipline's authority. Sourcing and vendor management leaders can use this framework to ensure comprehensive coverage and maximize the contribution of technology vendors.

Table Of Contents



  • Technology Sourcing — Strategize
    • Analyze Need
    • Analyze Financials
    • Assess Vendor Market
    • Analyze Options
    • Communicate Sourcing Strategy
    • Execute Sourcing Strategy
    • Evaluate Results and Reassess
  • Technology Procurement — Engage and Buy
    • Define Requirements
    • Create and Manage RFI/RFQ/RFP and Bid Solicitation
    • Evaluate Proposals
    • Conduct Due Diligence
    • Negotiate Contracts
    • Facilitate Vendor Transitions
    • Negotiate Work Requests
  • Technology Vendor Management — Optimize
    • Develop Rules of Engagement
    • Create/Refine Vendor Classifications
    • Define Performance Expectations
    • Initiate Relationship and Onboard
    • Manage Contracts
    • Manage Relationships
    • Manage Performance
    • Manage Risk
    • Vendor Reporting
    • Re-evaluate and Offboard
  • Resolve Gaps and Inconsistencies, and Develop Collaboration and Alignment Between Teams Performing the Three Disciplines

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