Gartner Research

Exploit CSP Market Dynamics Primer for 2017

Published: 05 January 2017

ID: G00318288

Analyst(s): Charlotte Patrick


Communications service providers are gaining traction in new markets; but are still working on significant business transformation. Technology business unit leaders must accelerate projects in Internet of Things, data/analytics, customer experiences and other initiatives to sustain transformation.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • What Are the Strongest Mid- to Long-Term Opportunities for CSPs?
    • How Can CSPs Best Compel the Change Needed in Go-to-Market Strategies?
    • Where Is It Best to Focus Innovation and Technology Transformation?
    • How Can CSPs Understand Customer Trends and Competitive Dynamics?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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