Gartner Research

Forecast Analysis: Consumer Communications Services, Worldwide, 4Q16 Update

Published: 06 January 2017

ID: G00320038

Analyst(s): Derek O'Donnell, Amanda Sabia , Stephanie Baghdassarian , Anthony Mullen , Neha Gupta


Consumer spending on communications services will grow at a compound annual growth rate of 1.9% through 2020, reaching $1.09 trillion. Increased use of 4K video content by early adopters has led us to increase our assumptions about the adoption rate of higher-speed data plans starting in 2020.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

  • Changes Made in the 4Q16 Forecast Update and Analysis
  • 4Q16 Forecast

Market Impact

  • North America and Other Mature Markets
  • Developing Emerging Markets
  • China
  • All Markets


  • Consumer Purchase Preferences and Usage Behavior
    • Fixed Network Services — Broadband
  • CSP Pricing Strategies
  • Technology Roadmap

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