Gartner Research

Forecast Overview: Human Capital Management Software, Worldwide, 2017

Published: 10 January 2017

ID: G00319760

Analyst(s): Chris Pang , John Kostoulas


Technology strategic planners for software providers should expect the global HCM software market to grow about 10% annually through 2020. Vendors must incorporate trends and technology such as continuous performance management, workforce engagement, machine learning and bots to effectively compete.

Table Of Contents
  • Overview
  • Companion Documents

Market Description

  • What Has Driven Growth and Spend in HCM Software to the Present Day?
  • What Will Growth Look Like Through 2020?
  • What Are the Most Important Market Trends That Will Sustain and Grow the Market?
    • Increase in Regional HCM Technology Adoption Outside of Core Established Markets
    • Modern User-Centric and Cost-Effective HCM Platforms Replacing Legacy Platforms
    • Cloud Offerings Enabling Greater Access to Modern HCM to SMBs
    • New HR Practices and Technology (Such as IoT) Enabling New Product Offerings and Revenue Opportunity
    • In-Memory Database and Analytics, Big Data, and Machine Learning and Artificial Intelligence Becoming Mainstream and More Accessible

Foundational Assumptions

Market Model or Methodology

  • Forecast Components
    • Traditional License Forecast
    • Cloud Forecast
    • Subscription/Hosted Forecast
    • OSS Forecast
    • HCM Revenue Forecast
  • Negotiated Factors
    • Price and Maintenance
  • Influencing Factors
    • Demand-Side Factors
    • Supply-Side Factors
  • Macroeconomic and Regulatory Factors

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