Gartner Research

Transforming Insurance in an Era of Disruption Primer for 2017

Published: 02 February 2017

ID: G00318599

Analyst(s): Laurie Shotton


The property and casualty/life insurance industry faces a shifting, competitive landscape of changing consumer expectations, as well as evolving technology and business models. Insurance CIOs must address digital disruption, which shapes ecosystems and business models, and position new technology.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • What new scenarios and business models will emerge in the insurance industry?
    • Which emerging technology trends are disrupting the insurance industry, and which ones should I prioritize?
    • What are the emerging business trends in the insurance industry, and how can I focus on the ones relevant to my organization?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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