Gartner Research

Take These Four Steps to Securely Use WhatsApp, WeChat and Other Instant Communication Apps

Published: 18 January 2017

ID: G00310161

Analyst(s): Dionisio Zumerle


Security and risk management leaders need to utilize a combination of policy, additional tools and monitoring to ensure compliance and secure usage of WhatsApp, WeChat and other popular communication apps.

Table Of Contents
  • Key Challenges



  • Step 1: Vet the App
    • Security Posture
    • Privacy
    • Vulnerability and Breach History
  • Step 2: Use Policy to Perform Due Diligence
  • Step 3: Use Add-On Security Measures Where Needed and Available
  • Step 4: Use Stand-Alone Apps for Selected Use Cases

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