Gartner Research

Managing Vendor Performance and Risks Primer for 2017

Published: 21 July 2017

ID: G00318225

Analyst(s): Christopher Ambrose

Summary

Vendors that deliver critical technology solutions or services help run, differentiate and innovate the business, but they increase the potential for significant performance and security risks. Sourcing and vendor management leaders play a critical role in balancing the risks and rewards.

Table Of Contents

Scope

Analysis

  • Top Challenges and How Gartner Can Help
    • How can we find the most effective tools and processes to manage vendor risk and performance?
    • How can we manage risk and performance within an evolving ecosystem of technology suppliers?
    • How can we establish effective communication to improve vendor relationships?
    • How can we improve vendor performance through effective relationship management?

Related Priorities

  • Suggested First Steps
  • Essential Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.