Gartner Research

Managing Vendor Performance and Risks Primer for 2017

Published: 21 July 2017

ID: G00318225

Analyst(s): Christopher Ambrose


Vendors that deliver critical technology solutions or services help run, differentiate and innovate the business, but they increase the potential for significant performance and security risks. Sourcing and vendor management leaders play a critical role in balancing the risks and rewards.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How can we find the most effective tools and processes to manage vendor risk and performance?
    • How can we manage risk and performance within an evolving ecosystem of technology suppliers?
    • How can we establish effective communication to improve vendor relationships?
    • How can we improve vendor performance through effective relationship management?

Related Priorities

  • Suggested First Steps
  • Essential Reading

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