Gartner Research

Implementing and Managing EHRs, Telemedicine and Other Care Delivery IT Primer for 2017

Published: 17 January 2017

ID: G00318212

Analyst(s): Mike Jones , Thomas J. Handler, M.D. , Gregg Pessin


This line of research will explore digital care delivery in depth, including the sophisticated use and optimization of the EHR system, as well as the adoption of virtual care and other transformational IT that realizes affordable, convenient, quality healthcare.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • What are the best practices to drive value from clinical platform technologies, such as EHRs and related IT content?
    • What are the best practices that help the HDO leverage virtual care, enable digital care delivery and address care delivery beyond the hospital?
    • What innovations in care delivery technologies will make the greatest impact in achieving cost, quality of care, medical practice and patient satisfaction objectives?
    • What are the best practices to prepare to deploy and manage clinical platform technologies, such as the EHR?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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