Gartner Research

Services Sourcing Execution Primer for 2017

Published: 21 July 2017

ID: G00318228

Analyst(s): Gilbert van der Heiden , David Groombridge


Economic and political volatility in a globalized market will require sourcing and vendor management leaders to become more relevant to stakeholders by optimizing IT and business operations and ensuring reliability, security and flexibility through contracts and hybrid service provider ecosystems.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How can I build a flexible bimodal sourcing strategy that can adapt to evolving business needs?
    • How can I evaluate vendors and negotiate agile contracts?
    • How can I effectively manage end-to-end provider performance, and drive innovation and collaboration across the IT service supplier ecosystem?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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