Gartner Research

How to Build a User Experience Team

Published: 24 January 2017

ID: G00318786

Analyst(s): Magnus Revang


Enterprises are building in-house UX teams. Application leaders must recognize the roles and competencies of UX professionals to implement hiring and staffing strategies. They should not look for one "complete" UX designer, but instead build a team whose members have overlapping competencies.

Table Of Contents
  • Key Challenges



  • Hire Individuals to Fill Multiple UX Roles With Overlapping Skills
    • User Researcher
    • Interaction Designer
    • Visual Designer
    • Front-End Developer
    • Content Strategist
    • Experience Lead

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.