Gartner Research

Use the Hierarchy of Logistics Metrics to Improve Supply Availability for Integrated Delivery Networks

Published: 25 January 2017

ID: G00313238

Analyst(s): Lisa Callinan , Eric O'Daffer , Debra Hofman


Supply availability is an ongoing issue for IDNs. Patient care is directly impacted by the unavailability of supplies when needed. Supply chain leaders at IDNs should focus on improving supply by defining effective logistics metrics to enhance visibility.

Table Of Contents
  • Key Challenges



  • Use the Hierarchy of Logistics Metrics in Conjunction With the Healthcare Hierarchy of Metrics as Tools to Identify the Areas of Focus to Improve Supply Availability
  • Understand the Trade-Offs and Impacts of the Various Elements of the Logistics Hierarchy on Supply Availability
  • Use the Logistics Hierarchy of Metrics to Categorize Metrics Into Manageable Groups to Improve Visibility and Simplify Measuring

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