Gartner Research

Toolkit: PMO Techniques and Tools to Manage Project Contractors

Published: 27 January 2017

ID: G00320503

Analyst(s): Matt Light

Summary

Supervising externally sourced projects and programs requires senior and experienced project managers not often found in procurement or vendor management firms. With many clients tapping PMOs to ensure success on contract projects, PPM leaders can rise to the challenge and optimize PMO value.

Table Of Contents

When to Use

  • Externally Contracted Projects Often Falter From Lack of Communication or Controls
  • The PMO's Role in Contract Projects: Less Hands-On, but Directly Involved
  • Early Pre-engagement Activities Ensure Transparency Later
    • Requirements
    • Proposals (RFPs)
    • Bids or Estimates
    • Skills Levels
    • Arbitration
    • Incentives
    • Internal Resources
    • Standards
    • Schedules
    • Change Process
  • Oversight of Project Execution's Fundamentals Ensures Continued Success
    • Progress
    • Payments
    • Change Approval
    • Change Impact
    • Knowledge Transfer
    • Compliance
    • Verification
    • Validation
    • Risks
  • Late, or Postengagement, Oversight Ensures a Strong Finish
    • Quality
    • Benefits
    • Variances
    • References

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