Gartner Research

Public-Sector CIOs Must Seize the Opportunity to Establish Digital Design Capability

Published: 24 January 2017

ID: G00322161

Analyst(s): Brian Prentice , Neville Cannon , Dean Lacheca


Changing expectations of politicians and senior bureaucrats are resulting in a new operating environment with whole-of-government digital government agencies playing a central role. This poses a unique opportunity for public-sector CIOs to establish a more design-centric operation.

Table Of Contents


  • Background
  • Digital Design Is Becoming a Focal Point for Politicians and Senior Public Servants
  • The Digital Design Imperative for Public-Sector CIOs

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