Gartner Research

Market Trends: The Opportunity in SAP Services Lies in Supporting Clients' Digital Strategies

Published: 25 January 2017

ID: G00297317

Analyst(s): Susan Tan

Summary

Helping clients transform into digital businesses by leveraging SAP technologies to achieve agility, optimize cost and re-engineer processes is a key opportunity. Technology business unit leaders can use this research to identify areas of opportunity and differentiation.

Table Of Contents

Introduction

Market Trend

  • Buyers Look for Digital Services Enabled by New SAP Products
  • SAP Services Spending Is Shifting to Cloud Solutions
  • Intelligent Automation Services Will Be a Key Differentiator in SAP Managed Services
  • AI and Cloud Create Opportunities for Product Extensions as Competitive Differentiators
  • Buyers Are Prioritizing Good Design
  • S/4HANA Will Drive a New but Muted Wave of ERP Services Spending

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