Gartner Research

Transforming Technology Procurement to Support Business Innovation Primer for 2017

Published: 31 January 2017

ID: G00318227

Analyst(s): Rob Schafer , Luke Ellery , Matt Corsi , Eugene Quillen , Lori Samolsky


Sourcing and vendor management leaders who are responsible for technology procurement must either transform their organizations into strategic and trusted advisors for the acquisition of digital technologies and services across the enterprise, or be relegated to irrelevance.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • What are the best practices to convert digital business trends and technology disruptors into innovative business outcomes, all within IT's foundational mandate to minimize cost and risk?
    • What does technology procurement — the act and the organization — look like in 2020, and how can that vision be achieved?
    • How should procurement's culture change to more effectively focus on business outcomes, and enable procurement to be seen as a strategic advisor and enabler instead of a blocker to be bypassed?
    • What key stakeholders must be engaged, and what models, processes and tools are required to ensure effective collaboration and digital business outcomes?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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