Gartner Research

Three Rising Opportunities for Multichannel Retailers According to Supply Chain Benchmark Data

Published: 01 February 2017

ID: G00317822

Analyst(s): Thomas O'Connor

Summary

Supply chain benchmark data highlights improving supplier drop shipments, inventory management and returns performance as key opportunities for multichannel retailers. This research shares selected cross-industry statistics and provides insights and recommendations for supply chain leaders.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Build a Clearly Defined Framework for Both Large and Small Supplier Drop-Shipment Partnerships to Ensure a Consistent Consumer Shopping Experience Is Delivered
  • Establish a Strong Reverse Logistics Governance Structure to Drive Increased Full-Price Resale and Inventory Productivity

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.