Gartner Research

Three Rising Opportunities for Multichannel Retailers According to Supply Chain Benchmark Data

Published: 01 February 2017

ID: G00317822

Analyst(s): Thomas O'Connor


Supply chain benchmark data highlights improving supplier drop shipments, inventory management and returns performance as key opportunities for multichannel retailers. This research shares selected cross-industry statistics and provides insights and recommendations for supply chain leaders.

Table Of Contents
  • Key Challenges



  • Build a Clearly Defined Framework for Both Large and Small Supplier Drop-Shipment Partnerships to Ensure a Consistent Consumer Shopping Experience Is Delivered
  • Establish a Strong Reverse Logistics Governance Structure to Drive Increased Full-Price Resale and Inventory Productivity

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