Gartner Research

Business Drivers of Technology Decisions for Healthcare Payers, 2017

Published: 02 February 2017

ID: G00313231

Analyst(s): Jeff Cribbs , Brad Holmes , Bryan Cole , Constance Sjoquist


Our 2017 business drivers shed light on the trends that continue to challenge U.S. healthcare payers. In addition to dealing with unsustainable operating costs, payer CIOs need to crack the code on delivering better and more affordable care, and substantiating their value in an unsettled industry.

Table Of Contents


  • Introduction
  • Industry Trends Reflect Direction, While Industry Drivers Motivate and Cause Change
  • These Business Drivers Compel Payer Leadership to Focus on Specific Business Priorities
  • IT Recommendations

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