Gartner Research

Optimize IT Operations and DevOps to Drive Business Value Primer for 2017

Published: 02 February 2017

ID: G00318597

Analyst(s): Katherine Lord


I&O leaders are facing constant change and new challenges in their efforts to enable and support the business and drive value. Identify and leverage new opportunities, and avoid pitfalls, by using our 2017 research as a guide for success.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • What external forces will disrupt IT operations in the next three years?
    • What are the best practices and strategies to address the ongoing challenges of IT operations?
    • What new technologies and products will impact the ITOM market?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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