Gartner Research

Three Steps to Free Up Resources in Midmarket IT Organizations

Published: 01 February 2017

ID: G00320946

Analyst(s): James Browning , Mike Cisek


To get the most out of their teams, CIOs in midmarket IT organizations must find ways to repurpose staff to projects that deliver more value to the business. Consider three actions to free up resources from low-value, labor-intensive activities.

Table Of Contents
  • Key Challenges



  • Step 1: Standardize and Keep Things Simple
  • Step 2: Choose IT Solutions With Low Total Cost of Ownership
  • Step 3: Enable IT Self-Service and Automation

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