Gartner Research

Operating the CSP Digital Delivery Platform Primer for 2017

Published: 02 February 2017

ID: G00318585

Analyst(s): Neil Osmond, Mentor Cana

Summary

Communications service providers continue to implement digital delivery platform strategies to accelerate and maximize their participation in digital ecosystems. This research outlines upcoming research intended to guide CSP CIOs and IT strategy leaders tasked with driving this transformation.

Table Of Contents

Scope

Analysis

  • Operating the CSP Digital Delivery Platform
  • Top Challenges and How Gartner Can Help
    • What skills and competencies do CSPs need to innovate?
    • How can CSPs enact a change in culture if they are a "waterfall project" centric organization to become radically more agile and adaptive?
    • How can CSP CIOs and IT strategy leaders make technology decisions for business transformation?
    • How can CSP CIOs and IT strategy leaders assess their progress and adjust their digital journey accordingly?

Related Priorities

  • Suggested First Steps
  • Essential Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.