Gartner Research

A Dynamic End-User Computing Environment Demands a Zero-Capex Approach

Published: 03 February 2017

ID: G00322827

Analyst(s): Federica Troni , Nathan Hill


Digital business demands increased agility and flexibility in end-user services. I&O leaders must rethink the balance between capex and opex investments for endpoint computing.

Table Of Contents


  • Is It a Good Idea to Move to an Opex Model for Endpoint Computing Investments?
  • A Bimodal Endpoint Computing Strategy Demands Rebalancing of Capex and Opex Investments
  • The Path Toward an Endpoint Computing Opex Model
    • Phase 0
    • Phase 1
    • Phase 2

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