Gartner Research

Rethink Windows 10 Long Term Servicing Branch Deployment Based on Microsoft's Updated Guidance

Published: 06 February 2017

ID: G00322890

Analyst(s): Stephen Kleynhans , Michael Silver


Many I&O leaders responsible for endpoint devices, concerned about the rate of change associated with Windows 10's servicing model, are considering broadly deploying LTSB. Microsoft has clarified support plans for LTSB highlighting restrictions and caveats that could make this an unviable strategy.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Microsoft's updated LTSB guidance could require I&O leaders to run multiple different LTSB releases or update their organizations' PCs more frequently, possibly annually
  • LTSB provides a pared-down Windows 10 user experience that could limit I&O leaders' flexibility with new devices, applications, management approaches and work styles, and could result in software support issues
    • Consumer Apps
    • Support for Universal Windows Platform Applications
    • Newer UX Technology Is Missing or Limited
    • No Edge Browser
    • Vendor Application Support Questions
  • I&O leaders who don't adapt to Microsoft's (and the industry's) faster pace will fail to implement their organizations' digital workplace initiatives

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