Gartner Research

Transform IT Sourcing to Accelerate Agility, Innovation and Performance

Published: 06 February 2017

ID: G00318743

Analyst(s): Ruby Jivan, Frank Ridder


Digital business requires rapid innovation to generate new revenue streams. To become a strategic partner to the business and avoid being bypassed, IT sourcing and vendor management leaders must transform the service sourcing organization through greater innovation, agility and performance.

Table Of Contents
  • Key Challenges



  • Understand the Requirements of the New Enterprise Partnering Models, and Replicate for Your Digital Initiatives
  • Foster Sourcing Innovation by Going Bimodal and Forming Co-managed Partnerships
    • Mode 2 Teams to Initiate Co-managed Partnerships
    • Managing Digital Innovation Partnerships
  • Hone Sourcing Agility and Performance by Implementing Flexible Sourcing, Automation and Governance to Manage Hybrid Vendor Ecosystems
    • Move to a More Bimodal Sourcing Approach
    • Automate Processes to Relieve Resources to Go Bimodal
    • Govern Hybrid Vendor Ecosystems
    • Develop Multiservice Integration Competency
    • Implement Outcome Metrics
    • Manage Vendor Risks

Case Study

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