Gartner Research

Business Outcomes Are the Milestones on an Application Strategy Roadmap

Published: 07 February 2017

ID: G00324444

Analyst(s): Bill Swanton


Application leaders are struggling with poorly defined business cases and application strategies, as well as poor benefits realization, as they try to deliver value in support of business strategies. Business outcomes provide a business-based terminology that communicates requirements and results.

Table Of Contents
  • Key Challenges



  • Define Application Strategies as a Sequence of Business Outcomes
  • Use Leading Indicators as the Basis of the Business Case
  • Use Business Outcomes and Leading Indicators to Drive Design Review and Testing Criteria
  • Measure Performance Improvements as Part of the Benefits Realization Process

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