Gartner Research

Gartner's 2016 Eye on Innovation Award Winners Demonstrate Leading-Edge Financial Services Capabilities

Published: 07 February 2017

ID: G00321394

Analyst(s): David Furlonger , Manav Sachdeva , Juergen Weiss

Summary

Banks and insurers struggle to turn innovation into pervasive change, as 75% rank low to medium within Gartner's innovation management maturity model. Insurance and banking CIOs should view Gartner's 2016 Eye on Innovation Award winners as role models for turning innovation into a competitive edge.

Table Of Contents
  • Award Winners in Asia/Pacific (APAC)
    • Taiwan Stock Exchange — Most Innovative Digital Customer Service or Product
    • AXA Tianping Property & Casualty Insurance — Most Innovative Digital Business Model
    • E.Sun Bank — Most Innovative Digital Cost-Saving Initiative
  • Award Winners in North America
    • Mastercard — Most Innovative Digital Customer Service or Product
    • Northwestern Mutual — Most Innovative Digital Business Model
  • Award Winners in Europe, Middle East and Africa (EMEA)
    • Markerstudy Insurance — Most Innovative Digital Customer Service or Product
    • CaixaBank — Most Innovative Digital Business Model
    • DenizBank — Most Innovative Digital Cost-Saving Initiative

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