Gartner Research

Winning in the Platform Game, Part 2: Create a Foundation for Platform Business Success

Published: 08 February 2017

ID: G00324943

Analyst(s): Hung LeHong , Kristin Moyer , Mary Mesaglio , Lee Weldon


CIOs have a unique role to play in helping the enterprise create a foundation for platform business. They can be integral to creating the platform business vision, generating excitement and building momentum. With their deep technical knowledge, they can also design the platform business model.

Table Of Contents
  • Key Question
  • Opportunities and Challenges
  • How This Report Will Help


  • Acknowledgments

Executive Summary

  • The CIO’s unique role in shaping a platform business
  • Create platform business vision and momentum
  • Design a platform business model

The CIO’s unique role in shaping a platform business

  • Why the CIO is uniquely positioned for platform business leadership
  • Defining the role of the CIO

Create platform business vision and momentum

  • The four steps to creating platform business vision and momentum
  • Deliverables and outcomes
  • The CIO’s role and responsibilities

Design a platform business model

  • The four steps to designing a platform business model
  • Deliverables and outcomes
  • Role of the CIO
  • Conclusion

Appendix: Case Studies

  • A platform at MiningCo that is “owned” by the business
  • Tesco develops a global API platform to enhance the customer experience and improve supply chain operations

Further Reading

  • Related content
  • Gartner Executive Programs reports
  • Core research
  • Books
  • Articles
  • Website

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