Gartner Research

2017 CIO Agenda: A Utility Perspective

Published: 09 February 2017

ID: G00318313

Analyst(s): Chet Geschickter , Zarko Sumic


Utilities are pulling ahead of other sectors in adopting bimodal, but strengthening innovation skills will reveal ways to create more value. Areas for utility CIOs to enhance include creating revenue opportunities from ecosystems and moving beyond basic analytics to machine learning and algorithms.

Table Of Contents

Survey Objective

Data Insights

  • Get Ready for the Digital Ecosystem Surge
  • Economic Context — Budget and Revenue
  • Technology Investment Focus
  • Organizational Models and Management Practices to Create a Digital Ecosystem-Ready Organization
  • As Bimodal Matures, Utility CIOs Are Catching Up
  • Master Digital-Ecosystem-Ready Leadership
  • Value Leadership
  • Methodology
  • Definitions

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