Gartner Research

Market Insight: Traditional TSPs Must Disrupt Themselves or Be Disrupted by Digital Business

Published: 16 February 2017

ID: G00304517

Analyst(s): Neil McMurchy , Rajesh Kandaswamy


Traditional TSPs have lost out to new disruptors in extracting the most value out of technology. Ironically, many of the TSPs are among the best-suited to launch high-tech ideas, and technology business unit leaders should look beyond their core business to become digital businesses.

Table Of Contents


  • Disruptors Are Growing Much Faster Than Traditional TSPs
    • The Impact of Disruptors Is Too Large and All-Pervasive to Be Ignored
    • Disruptors Are Not One-Hit Wonders, but Emerging Technology-Based Conglomerates

Background and Context

  • Disruptors Versus Traditional TSPs

The Impact

  • Many Traditional TSPs Are Well-suited to Be Disruptors
  • Disruptors Are Unified by Their Faith in Technology Ideas; Traditional TSPs Possess Some of the Largest Group of Technologists
  • Traditional TSPs Are Used to Taking Risks and, Typically, Have Less Regulatory Constraints


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