Gartner Research

How to Organize and Govern Your Supply Chain Metrics Initiative

Published: 15 February 2017

ID: G00320352

Analyst(s): Debra Hofman, Ken Chadwick, Pam Fitzpatrick

Summary

Companies often struggle to identify a standard set of supply chain metrics for global performance visibility, while accommodating local differences. Supply chain leaders responsible for performance management should follow this guidance to organize and govern their metrics' initiatives.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Engage a Team to Identify and Adapt Metrics
  • Set Up Policies, Parameters and Clear Accountabilities
    • Defining Decision Rights and Parameters
    • Defining Standardized Global Versus Customized Local Metrics
    • Defining the Rules for Adapting Metrics
  • Identify the Stakeholders and Processes for Ongoing Metrics and Performance Data Use
  • Manage the Change Through the Transition

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.