Gartner Research

Market Insight: What Insurance Buyers Want in 2017

Published: 17 February 2017

ID: G00323198

Analyst(s): Derry Finkeldey


Insurers plan to invest in a diverse range of technologies in 2017, with investment opportunities arising in multiple areas of the business outside of central IT. Technology business unit leaders positioning to the business priorities and drivers of these buyers will be at a competitive advantage.

Table Of Contents


  • 2017 Insurer Business Priorities Focused on Digital Business, Customers and Growth
  • 2017 Insurer Technology Priorities Focused on Analytics and Digitalization
    • New or Discretionary Technology Investments
    • Insurance-Specific Technology Investments
    • Emerging Technologies

Background and Context

  • Technology Planning and Buying Are Collaborative

The Impact


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