Gartner Research

Gaps in U.S. Healthcare Payer CEOs' and CIOs' Priorities and Perceptions Require Closing

Published: 21 February 2017

ID: G00319562

Analyst(s): Brad Holmes


Gartner research shows that U.S. payer CEOs and CIOs are well aligned in the way they see the opportunities digital strategies and capabilities enable. But CIOs also report gaps in their ability to execute digitally, and payer CIOs must bridge these gaps to meet their CEOs' goals.

Table Of Contents


  • CEOs' and CIOs' Priorities and Perceptions Reveal Digital Gaps
    • The U.S. Healthcare Payer CEO's View of Strategic Priorities
    • The U.S. Healthcare Payer CIO's View of Priorities and Execution
    • Payer CIOs Report Significant Digital Execution Gaps
    • The Bottom Line: CIOs Need to Make Sure They're on the Same Page as Their CEOs

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