Gartner Research

Forecast Analysis: Internet of Things — Services, Worldwide, 2016 Update

Published: 21 February 2017

ID: G00302436

Analyst(s): Peter Middleton , Denise Rueb


Total IoT service spending (including professional, consumer and connectivity services) will reach $471 billion in 2020, a 20% CAGR from 2015. Services are dominated by the professional category (18% CAGR); however, consumer services (48%) and connectivity services (26%) will grow at a faster pace.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

Market Impact

  • IoT Services Forecast: Professional Services Segment Is the Biggest Opportunity
  • Incremental Connectivity Services Segment Will Be Relatively Small
  • Consumers Will Tend to Stay With Free Apps
  • Manufacturing and Natural Resources Drives Significant Service Spending


  • Consumer Services
  • Professional Services
  • Connectivity Services
  • Unchanged Assumptions


  • Consumer Services
  • Professional IoT-OT Services
  • Connectivity Services

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