Gartner Research

Create Expectations About Success With Postmodern ERP, Don't Just Manage Them

Published: 22 February 2017

ID: G00316447

Analyst(s): Christian Hestermann , Paul Saunders


Traditional approaches to project management and communication don't adequately address the cultural, transformation and employee-related engagement efforts needed for a successful postmodern ERP initiative. We show CIOs how to deliver such an initiative to an expectant audience.

Table Of Contents
  • Key Challenges



  • Identify and Empower a Cognitively Diverse Set of Stakeholders in the Process of Setting Expectations
  • Paint a Colorful Picture of the Desired Future State
  • Forge an Emotional Connection With Stakeholders and End Users to Turn Indifference Into Enthusiasm
  • Plan Beyond the Go-Live — Prepare for Success and Acceptance After the Launch

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