Gartner Research

Solution Path for Implementing Office 365

Published: 23 February 2017

ID: G00311555

Analyst(s): Mark Cortner , Bill Pray


For most midsize and large organizations committed to the Microsoft stack for enterprise software, migrating to Office 365 is inevitable. This Solution Path helps technical professionals navigate the business and technical decisions required to successfully implement an Office 365 roadmap.

Table Of Contents

Problem Statement

Solution Path Diagram

Solution Path

  • Step 1: Strategy
    • Step 1.1 Business Alignment
    • Step 1.2 Instantiate Governance Process
    • Step 1.3 Instantiate Service Portfolio
    • Step 1.4 Exit Strategy
  • Step 2: Service Portfolio Definition
    • Step 2.1 Build an Implementation Program
    • Step 2.2 Map Services to Requirements and Users
  • Step 3: Infrastructure Planning
    • Step 3.1 Plan and Architect Hybrid Implementations
    • Step 3.2 Align Infrastructure
  • Step 4: Service Implementation
    • Step 4.1 Migration and Implementation
    • Step 4.2 Operations
    • Step 4.3 Change Management, Continual Improvement

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.