Gartner Research

Use Benchmarking With Gartner's Hierarchy of Supply Chain Metrics Framework to Help Identify E2E Supply Chain Opportunities

Published: 24 February 2017

ID: G00319236

Analyst(s): Debashis Tarafdar


Benchmarking supply chain metrics can help identify the gaps in supply chain processes. This research and Gartner's Hierarchy of Supply Chain Metrics will help supply chain leaders identify opportunities to improve the end-to-end supply chain performance.

Table Of Contents
  • Key Challenges



  • Benchmark Your Supply Chain Based on Gartner's Hierarchy of Supply Chain Metrics Framework
  • Identify the Interdependencies Among Metrics and Potential Gaps in Supply Chain Processes
    • The Most Common Triad — Forecast Error, Supplier On Time and Perfect Order
    • Relationships Between Supplier On-Time and Inventory Levels
    • Relationships Between Forecast Error, Plant Utilization and Inventory
  • Evaluate the Current Trade-Offs That Functional Heads Are Making, and Identify Initiatives That Will Improve End-to-End Supply Chain Performance

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