Gartner Research

Guidance for Deploying Privileged Account and Session Management Tools

Published: 03 March 2017

ID: G00298044

Analyst(s): Anne Elizabeth Robins


Privileged account and session management tools manage, control, and monitor privileged accounts and are an essential component of a risk management strategy, but PASM deployments can be complex. Technical professionals managing IAM must take a risk-based approach to deployment.

Table Of Contents

Problem Statement

The Gartner Approach

The Guidance Framework

  • Prework
  • Phase 1: Take a Risk-Based Approach
    • Collect and Conduct Risk Assessments
    • Create a Risk-Prioritized List
    • Structure Deployment
  • Phase 2: Identify Stakeholders
    • Identify All Affected Stakeholders
    • Identify New Owners and Operators of PASM Tool
  • Phase 3: Define Policies, Rules and Workflows
    • Define Rules for Approving, Granting and Revoking Access
    • Define Rules for Credential Rotation
    • Use Roles and Accesses Defined in IGA Systems
    • Establish Authentication Rules
    • Define Emergency Access Methods
  • Phase 4: Deploy Controls
    • Enroll Privileged Accounts
    • Establish Minimum Standards
    • Configure Auditing for All Privileged Access Attempts
  • Phase 5: Operationalize
    • Regularly Audit Privileged Accounts
    • Look for Integration Opportunities
    • Continue Prioritized Deployments
    • Continue to Review and Revise Deployments

Risks and Pitfalls

  • Failure to Properly Define and Understand the Scope of the PASM Deployment
  • Failure to Define Owners for the PASM Tools
  • Failure to Get All the Stakeholders Engaged and Onboard
  • PASM Deployment Lags Infrastructure and Application Deployments
  • Don't Follow the "Island" Mentality
  • Lack of Understanding of Technical and Operational Requirements

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