Gartner Research

How to Measure the Potential Value of Your I&O Automation Initiatives

Published: 03 March 2017

ID: G00319552

Analyst(s): Robert Naegle , Ian Head


I&O leaders tasked with justifying the cost of automation initiatives should focus on efficiency gains first, productivity improvements second and cost reductions third. The largest longer-term benefits are predictability, risk mitigation, scalability and accountability.

Table Of Contents
  • Key Challenges



  • Focus First on I&O Efficiency Gains
  • Measure and Monetize Productivity Improvements
  • Build ROI Justifications When the Automation Delivers Demonstrable (Head Count) Cost Reductions

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