Gartner Research

Toolkit: Contract Risk Scorecard to Ensure the Success of IT and Cloud Service Deals

Published: 28 February 2017

ID: G00290847

Analyst(s): Jo Liversidge , David Groombridge , William Maurer


Organizations are outsourcing technology services that support business functions, often ignoring key risks and endangering deal success and business outcomes. Sourcing and vendor management leaders focused on outsourcing these services can use this Toolkit to manage risks and improve deal outcomes.

Table Of Contents

When to Use

  • Enterprises Are Increasingly Adopting Cloud-Based IT Services
    • The Value Created by Technology and Supporting Service Solutions Is Migrating Out of the Back Office Into the Front Office

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