Gartner Research

The Warehouse Management System Business Case: Select the Key Arguments for a New WMS

Published: 28 February 2017

ID: G00317298

Analyst(s): Simon Tunstall


Building a business case and gaining approval for a new or replacement WMS is a difficult process. This research gives supply chain leaders with IT responsibilities key arguments to choose from and begin to create a compelling case for a new WMS before gaining buy-in.

Table Of Contents
  • Key Challenges



  • Review the Arguments Detailed in This Research, and Select the Appropriate Combination Based on the Business Strategy, Culture and Motivations of Stakeholders
    • 1. Step Change From a Primitive System
    • 2. Richer Functionality
    • 3. Competitive Advantage Gap
    • 4. Compliance Requirements
    • 5. Satisfying Growing Customer Requirements
    • 6. Replacing an Aging Legacy System
    • 7. The "Right Thing to Do"
  • Combine and Refine Arguments to Sell the Concept of a WMS

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